FIMA Day Two: Scaling It And Proving It Paid Off

7:45 am - 8:00 am Registration & Networking Breakfast

8:00 am - 8:30 am Leadership Support & Change Management Breakfast Roundtables

Richard Coughlin - Head of Design Systems, AI Design, Citi, Inc.

AI, restructuring and pressure from the top are reshaping data teams faster than most leaders can keep up. Over breakfast, join a small group of peers at a facilitated table for an honest, off-the-record conversation about what’s working, for you and for the people you lead. Choose the topic that matters most to you right now and start Day 2 with practical ideas and a few new allies.

  • Help Your Team Navigate Constant Change
  • Adapt Your Leadership for an AI-Driven Organization
  • Manage Board and Executive Pressure to Deliver AI Results
  • Lead Through Layoffs and Restructuring with Clarity and Care
  • Navigate Your Next Career Move as a Data Leader in the AI Era
Richard Coughlin

Richard Coughlin

Head of Design Systems, AI Design
Citi, Inc.

8:45 am - 8:50 am Opening Remarks

8:50 am - 9:00 am Chairperson's Opening Address

9:00 am - 9:20 am Keynote: Scale AI from Pilot to Production: Build the Operating Model, Funding and Change Management for Sustainable Returns

Financial Services Executive Speaker TBC

Many institutions have plenty of successful AI pilots but struggle to scale them across the enterprise. Proving ROI once is not enough; the economics, including the cost to serve each customer, must still hold at full scale. This keynote shares a global bank's lessons on funding the scale-up, bringing business, technology and risk groups together early, and running a fast, transparent path from experiment to production.

  • Set a fast, transparent process and clear criteria for moving pilots to production
  • Fund the scale-up, not just the pilot, and test that returns hold at full scale and cost to serve
  • Embed change management alongside delivery so adoption keeps pace with deployment

9:20 am - 10:00 am PANEL: “What Did We Get For The Money?” The Full Economics Of AI In Financial Services

Melissa Anderson - SVP, Co-Head of Portfolio Solutions, AllianceBernstein Vinod Shenoy - Executive Director - Conversational AI, Morgan Stanley

CFOs are now asking what AI spend actually delivered, and headline ROI is no longer enough. This flagship discussion brings data and technology leaders together to examine the full economics of AI: unit costs, adoption, operating cost, risk, and which investments to scale, fix or stop. The audience votes live on where their own firms are getting value and where they are not.

  • Move beyond headline ROI to cost per outcome, adoption-adjusted returns and cost to serve
  • Decide which AI investments to scale, fix or stop based on evidence boards will accept
  • Build the economic case for 2028 budgets with finance as a partner, not a skeptic
Melissa Anderson

Melissa Anderson

SVP, Co-Head of Portfolio Solutions
AllianceBernstein

Vinod Shenoy

Vinod Shenoy

Executive Director - Conversational AI
Morgan Stanley

10:00 am - 10:20 am Benchmark Market Data Spend and Quality: What Leading Asset Managers Pay, Check and Expect from Providers

John Bottega - President, EDM Association Michael Koegler - Managing Principal and Founder, Market Alpha Advisors

Survey results from an asset manager forum show many firms spend over $100 million a year on market data, with costs rising 10–25% annually. Despite that spend, firms still run more than 1,000 independent quality checks on the data they buy. This session presents the benchmark and the case for a more collaborative model with data providers.

  • Benchmark your market data spend and cost growth against peers
  • Reduce duplicated quality checks on vendor-supplied data
  • Build a more accountable, collaborative relationship with data providers
John Bottega

John Bottega

President
EDM Association

Michael Koegler

Michael Koegler

Managing Principal and Founder
Market Alpha Advisors

10:20 am - 10:55 am Dragon’s Den: Show Us It Works: Six Data And AI Innovators Go Head-To-Head For The Audience Vote

Six innovators get five minutes each to pitch and demo how their product solves a real data or AI challenge facing financial services. No sales decks, just proof. Then you decide: the audience votes live to crown the FIMA US 2027 Dragon’s Den winner.

10:55 am - 11:35 am Morning Networking Break

Track A: Protect The Business: Resilience, Risk & Regulatory Data

11:35 am - 12:05 pm Crowdsourced Networking: This or That: Sell Side & Insurance Edition

Banks and insurers face the same regulatory pressure, but they rarely agree on how to fund it, staff it or reuse the data it produces. The host reads a two-sided choice, the room moves to one side, and each person makes their case to whoever is standing beside them. By the end, the room can see which approaches are becoming standard and where institutions are still divided.

  • Compare your regulatory data approach with sell-side and insurance peers
  • See which regulatory data investments peers are reusing across the business
  • Meet peers dealing with the same examiners and deadlines

Track A: Protect The Business: Resilience, Risk & Regulatory Data

12:05 pm - 12:25 pm Partner Case Study: Cut False Positives and Investigation Time in Financial Crime by Combining Rules-Based AI and LLMs

Financial crime teams are weighing where rules-based models still outperform LLMs and where LLMs unlock new efficiency. This case study shows how one institution combined both to reduce alert volumes and speed investigations.

  • Automate triage to reduce false positives in customer screening
  • Apply LLMs to accelerate adverse media reviews and case handling
  • Govern rules-based and LLM models under one control framework

Track A: Protect The Business: Resilience, Risk & Regulatory Data

12:25 pm - 1:05 pm PANEL: Protect Critical Data and Ensure Operational Resilience Through Cloud Migration and Disruption
Mo Bayan - Director, Business Intelligence & Data Enablement, Sun Life

Cyber threats, outages and large migrations all put critical data at risk, and regulators increasingly expect firms to prove they can recover quickly. Panelists share how they modernize their platforms while protecting the continuity of business-critical data and analytics.

  • Decide which data and analytics workloads belong in the cloud
  • Design recovery and continuity plans for business-critical data
  • Meet regulatory resilience expectations while modernizing

Mo Bayan

Director, Business Intelligence & Data Enablement
Sun Life

Track B: Grow The Business: Data Products, Proprietary Data & Revenue

11:35 am - 12:05 pm Crowdsourced Networking: This or That: Buy Side & Asset Owners Addition

Asset managers have spent years using data to manage risk, and they’re now turning the same data and AI toward growing assets, winning investors and reaching the right advisors, often with analytics teams that haven’t grown. The host reads a two-sided choice, the room moves to one side, and each person makes their case to whoever is standing beside them. By the end, the room can see where buy-side peers are betting on data for growth and how lean teams are making AI do more of the work.

  • Compare how peers use data and AI to support growth in assets under management, not just risk management
  • See how lean analytics teams use AI to scale without adding headcount
  • Leave with contacts who made the opposite call to you

Track B: Grow The Business: Data Products, Proprietary Data & Revenue

12:05 pm - 12:25 pm Partner Case Study: Modernize Your Data Architecture To Improve Interoperability And Reduce Platform Cost

Investment firms often run fragmented platforms that were never designed to work together or to serve AI. This case study shows how one investment data architecture team is consolidating onto a modern platform while keeping governance and metadata intact.

  • Sequence platform migration to limit disruption to investment operations
  • Carry metadata, lineage and governance across platforms
  • Reduce platform and duplicated pipeline costs

Track B: Grow The Business: Data Products, Proprietary Data & Revenue

12:25 pm - 1:05 pm PANEL: Own the Edge: Does Proprietary Data Still Set You Apart When Everyone Has the Same Models?
Andrew Swinney - Chief Marketing and Data Officer, Leader Bank Milind Joshi - Chief Technology Officer, Foxquilt

As AI models become commodities available to every firm, the lasting advantage may be the data they run on. Yet most asset managers rely on the same licensed feeds as their competitors, often under contracts written before AI. Panelists debate where real advantage still comes from, and how to protect it.

  • Identify which proprietary data (client, operational, historical) creates advantage competitors can't buy
  • Confirm what licensed vendor data you may legally use to train or ground AI, and renegotiate before deployment
  • Invest in the quality, lineage and ownership that turn in-house data into a defensible asset
Andrew Swinney

Andrew Swinney

Chief Marketing and Data Officer
Leader Bank

Milind Joshi

Milind Joshi

Chief Technology Officer
Foxquilt

1:05 pm - 2:05 pm Lunch

Track A: Protect The Business: Resilience, Risk & Regulatory Data

2:05 pm - 2:35 pm PANEL: Turn Governed Data Into Enterprise Value: Build Data Sharing And Data Product Strategies That Generate Revenue
Patty Aenchbacher - Director, Enterprise Data Governance, American Century Investments

Years of investment in governance and quality have produced trusted data assets that many institutions still treat only as a compliance cost. Leading firms are now packaging that data into internal and client-facing products, partner data sharing and new services. Panelists share how they identify, price and govern data that creates revenue.

  • Identify governed data assets with internal and external commercial value
  • Build the governance, entitlement and privacy controls that make data sharing safe
  • Measure the revenue and cost impact of data products to secure further investment
Patty Aenchbacher

Patty Aenchbacher

Director, Enterprise Data Governance
American Century Investments

Track A: Protect The Business: Resilience, Risk & Regulatory Data

2:45 pm - 3:05 pm One Risk, Many Dimensions: Integrating Data Protection, Privacy, Third-party Risk And AI Governance For Better Enterprise Decisions

As financial institutions accelerate AI adoption and become increasingly dependent on interconnected data, technology, and third-party ecosystems, risks can no longer be managed effectively in isolation. Data protection, privacy, cybersecurity, technology controls, third-party dependencies, AI governance, and regulatory compliance are deeply interconnected, with implications extending beyond compliance obligations to business resilience, financial exposure, and strategic decision-making.

Drawing on more than 20 years of experience spanning software engineering, enterprise data and AI, cybersecurity and technology risk, privacy, third-party risk management, enterprise risk management, investment, and capital management, this session explores an integrated approach to understanding and managing risk across the enterprise. It examines how organizations can establish effective governance, controls, and oversight while balancing regulatory requirements, data protection, privacy, business priorities, financial considerations, and innovation.

  • Connect the risk landscape and make risk-informed business decisions: Assess data, privacy, cybersecurity, technology, third-party, AI, regulatory, and business risks collectively rather than through disconnected risk management processes.
  • Strengthen third-party risk management: Assess third-party risks holistically, identify critical dependencies and concentration risks, and determine appropriate oversight, mitigation strategies, and risk treatment.
  • Navigate the opportunities and risks of Agentic AI: Evaluate the business opportunities and emerging risks of Agentic AI, including data privacy, security, autonomy, accountability, and regulatory considerations, and establish appropriate governance, controls, and oversight to enable responsible adoption.

Track A: Protect The Business: Resilience, Risk & Regulatory Data

3:05 pm - 3:25 pm Stay Audit- and Exam-Ready Every Day: Build First-Line Continuous Monitoring for Data Risk
Cindy Tu - Vice President, Head of Tech & Cyber Governance, LPL Financial

Too many institutions discover data risk issues only when auditors or examiners find them. This session shows how first-line teams can continuously monitor their data controls, so issues surface and get fixed early and evidence for audits and exams is ready at any time.

  • Identify the data controls and risk indicators worth monitoring continuously
  • Automate evidence collection so audit and exam requests no longer trigger a scramble
  • Escalate and fix control failures in the first line before they become findings
Cindy Tu

Cindy Tu

Vice President, Head of Tech & Cyber Governance
LPL Financial

(Choose two – 30 minutes each)

Pick two topics and join a small group of peers for an off-the-record discussion led by a financial services practitioner. Each table focuses on one problem, and you switch tables after 30 minutes so you can cover two priorities in one session.

  • Compare how peer institutions are tackling the same challenge
  • Leave with practical approaches to take back to your team
  • Build relationships with peers working on the same priorities

#1 Save Hours on Every Audit Cycle: How Internal Audit Teams Are Governing and Building With AI

Chloe Cheng, Executive Director, Head of Data & AI, Internal Audit, Mizuho Americas


#2 Get It Funded: Build the Business Case That Wins Budget for Data and AI Programs

Mo Bayan, Director, Business Intelligence & Data Enablement, Sun Life


#3 Source It Right: Enforce Authoritative Data Sources So AI Outputs And Regulatory Reports Can Be Trusted

Juan Santos, SVP, Data Governance & Management Enablement Director, KeyBank


#4 Ship Faster With AI Coding Tools: Separate What Actually Works From What Executives Expect

Kevin Hickey, Head of Enterprise Architecture, Voya Financial


#5 Shine A Light On Shadow AI: See Which Agents Use Which Data And Bring Them Under Control Without Slowing Adoption


Chloe Cheng

Executive Director - Head of Data & AI, Internal Audit
Mizuho

Mo Bayan

Director, Business Intelligence & Data Enablement
Sun Life

Juan Santos

Juan Santos

SVP, Data Governance & Management Enablement Director
Keybank

Track B: Grow The Business: Data Products, Proprietary Data & Revenue

3:05 pm - 3:25 pm Data Done Right: The Lost Art Of Pragmatism
Eric Gonzalez - CEO, Omnificity

Data programs often stall chasing the perfect model, platform or framework while the business waits. This session makes the case for pragmatism: delivering usable, well-governed data in small steps, choosing good-enough standards over perfect ones, and knowing when to stop polishing and ship.

  • Focus data work on the decisions and processes the business needs to improve now
  • Deliver in small, governed increments instead of multi-year big-bang programs
  • Know when good enough is good enough, and where standards must not slip
Eric Gonzalez

Eric Gonzalez

CEO
Omnificity

3:25 pm - 3:55 pm Afternoon Refreshment Break

3:55 pm - 4:15 pm Put AI Governance Where It Matters Most: Prioritize Oversight by Risk and Verifiability

Stephen Boras - Executive Vice President & Head of Risk Management & Validation Model, Citizens

AI governance can feel abstract—until teams have a practical way to decide where oversight matters most. Steve shares a four-quadrant framework for assessing AI use cases by how critical accuracy is and how easily outputs can be verified. Applied to model risk and underlying data, it helps financial institutions focus governance and data-quality investment where errors could have the greatest impact, while still monitoring lower-risk applications.

  • Map AI use cases by the importance of accurate outputs and the ease of validating them
  • Match governance, review and oversight to each use case’s risk rather than applying the same controls everywhere
  • Extend the framework to underlying data to prioritize data-quality investment across competing needs
  • Use performance monitoring as a guardrail—even for lower-risk applications, where errors still matter
Stephen Boras

Stephen Boras

Executive Vice President & Head of Risk Management & Validation Model
Citizens

4:15 pm - 4:55 pm PANEL: Redesign Work Around People and Agents: How Roles, Workflows and Controls Change When Agents Do Real Work

When agents write requirements, generate test cases and chase stalled work, the jobs of the people around them change too. Panelists show how data teams redesigned roles, handoffs and review points once agents took on real work, and what it meant for speed, quality and control.

  • Redesign roles and handoffs so people supervise, review and handle exceptions
  • Build human checkpoints and clear accountability into every agent-assisted workflow
  • Measure changes in cycle time, quality and team capacity after agents take on real work

4:55 pm - 5:25 pm Pitch Your Problem Then Work It Out

Is a data or AI challenge keeping you up at night, and could you use a fresh perspective? Maybe it's proving the ROI of AI to your board, getting governance to keep pace with innovation, fixing data quality at the source, or cutting market data costs. Jot it down and we'll share it with the room, then give you time to debate practical solutions with your peers to take back to your organization.

5:25 pm - 5:55 pm Conclusion Of FIMA US 2027