Creating Data Monetization Opportunities
Most financial institutions and financial services firms have recognized that they have untapped revenue potential in their data. To unleash this potential, they must identify data monetization strategies that will be operable, scalable, and applicable to their target clients and customers. They must also be able to recognize which datasets are unique and have value.
"There are several ways in which financial institutions can look to fully leverage their data,” says a report published in The Paypers. "Not only can data monetization generate new revenue streams, but leveraging data can also help to gain a better understanding of customer needs to identify new business opportunities, and can also lead to achieving efficiency at scale, whilst helping to create competitive differentiation.”
In this article, we’ll explore how financial institutions can identify opportunities to monetize their data and implement strategies to drive value for the organization.
Understanding Financial Data Assets
Financial institutions possess a wealth of data assets that can be leveraged for monetization. These assets encompass a wide range of information that provides valuable insights into economic trends, consumer behavior, and market dynamics. Understanding the types and potential of these data assets is crucial for developing effective monetization strategies.
Here's an overview of key financial data assets:
- Transaction data: Detailed records of customer purchases, transfers, and payments, offering insights into spending patterns and financial behaviors.
- Customer demographics: Information on age, income, location, and other personal characteristics that can be used for market segmentation and targeted product development.
- Credit history: Data on loan repayments, credit scores, and financial reliability, valuable for risk assessment and personalized financial product offerings.
- Investment portfolios: Information on customer investment choices, risk tolerance, and market performance, useful for developing tailored investment products and services.
- Behavioral data: Insights derived from customer interactions with digital banking platforms, mobile apps, and websites, revealing preferences and usage patterns.
- Market data: Real-time and historical information on stock prices, currency exchange rates, and other financial instruments, valuable for trading strategies and economic analysis.
- Unstructured data: Text from customer communications, social media interactions, and other sources that can be mined for sentiment analysis and trend prediction.
- Geographic data: Location-based information that can be combined with other data types to provide context and enable location-specific services and analysis.
- Third-party data: External datasets that can be integrated with internal data to enrich insights and create more comprehensive financial profiles.
Effectively leveraging these diverse data assets may require organizations to invest in new data infrastructure, implement new data tools, or apply new data governance frameworks. However, financial institutions that successfully access this data could create innovative products, improve risk management, enhance customer experiences, and develop new revenue streams through data monetization strategies.
Direct and Indirect Data Monetization Strategies
Identifying the best strategy for data monetization can be a challenge. Often, viable strategies depend on the types of customers the organization serves and its existing data infrastructure.
Nonetheless, financial institutions can employ both direct and indirect strategies to monetize their data assets, each offering unique benefits and considerations.
Direct Data Monetization
Direct data monetization involves generating revenue by selling or licensing data assets directly to external parties. The main characteristics of direct monetization include creating immediate revenue streams from data, selling raw data, processed data, or data-derived insights to third parties, and offering data products or services to customers.
Some of the most common direct data monetization strategies include:
- Data marketplaces: Financial institutions can participate in or create data marketplaces, platforms where they can sell anonymized and aggregated financial data to interested parties. These marketplaces enable the monetization of corporate data assets while fostering innovation across industries.
- Licensing insights: Instead of giving away data for free, banks can license valuable proprietary data or derived insights to third parties. This approach allows institutions to retain ownership while creating new revenue streams.
- Data-as-a-Service (DaaS): Financial firms can offer subscription-based access to specialized datasets, such as economic indicators or industry-specific financial trends, to researchers, analysts, or other businesses.
For example, LiveRamp enables organizations to monetize data directly through its Data Marketplace. Buyers can use the marketplace to access global data, and then use it across their business for analytics, marketing, and more.
According to LiveRamp’s documentation on the topic, data sellers maintain full control of their data on the marketplace. This results in "increased data usage for segmentation, measurement, and activation across 600+ platforms.
Indirect Data Monetization
Indirect data monetization focuses on using data internally to improve business operations, enhance products or services, and drive decision-making. Some of the key aspects of indirect monetization include leveraging data to optimize internal processes, enhancing existing products or services based on data insights, and improving customer experiences and retention using data.
Some of the most common indirect data monetization strategies include:
- Process optimization: By analyzing internal data, financial institutions can streamline operations, reduce costs, and improve efficiency across various departments. For example, data-driven insights can optimize supply chains and enhance customer service processes.
- Product development: Banks can use customer data to inform the creation of new financial products or services tailored to specific market needs, potentially leading to increased revenue and market share.
- Enhanced customer experience: Leveraging data to personalize interactions, improve service quality, and anticipate customer needs can lead to increased customer satisfaction, loyalty, and ultimately, higher retention rates.
- Risk management: Advanced analytics applied to internal data can improve fraud detection, credit scoring, compliance, and overall risk assessment, potentially reducing losses and improving the institution's financial stability.
- Targeted marketing: By analyzing customer data, financial institutions can create more effective, personalized marketing campaigns, potentially increasing conversion rates and reducing marketing costs.
For example, according to Kinil Doshi, a senior VP at Citibank, data analytics and cloud computing empower organizations to streamline risk management processes, improving outcomes and reducing costs.
"By applying big data analytics, banks can evaluate risk in real time using near-continuous analysis of large data sets from various sources, such as transactions, customer behavior, and market conditions,” said Doshi in a recent Forbes article.
"This allows banks to identify possible compliance risks at the right time to make sure early actions can be taken to prevent them.”
Similarly, Experian leverages its enormous datasets to generate risk models, consumer behavior analyses, and other assets, which it then sells to third-party businesses. These businesses can then use this data to gain precise insights about their target customers, identify sales opportunities, and more.
Financial services firms can follow these examples by selling data insights on marketplaces or selling insights they’ve generated in-house to existing clients and customers.
Hybrid Data Monetization
While direct strategies can provide immediate revenue, indirect strategies often lead to long-term value creation and competitive advantages. Many financial institutions adopt a hybrid approach, combining both direct and indirect monetization strategies to maximize the value of their data assets.
The choice between these strategies depends on factors such as regulatory constraints, data quality, market demand, and the institution's overall business objectives. The organization’s purchased-based data solutions are sourced from more than
Challenges in Data Monetization
While data monetization presents significant opportunities for financial institutions, it also comes with several challenges that must be carefully navigated.
Here are a few key challenges that financial institutions should be aware of:
- Data privacy and regulatory compliance: Financial institutions must comply with regulations like GDPR and CCPA when monetizing data, which can be complex and resource-intensive.
- Data quality and consistency: Monetized data's value relies on its quality. Issues like data silos and outdated information can impede effective monetization.
- Ethical considerations: Institutions must balance profit with ethical data use, ensuring transparency and avoiding customer exploitation.
- Technical infrastructure: Advanced analytics require investment in technology and skilled personnel, posing challenges in upgrading legacy systems.
- Data security: As data's value rises, so does its attractiveness to cybercriminals, necessitating robust security measures.
- Cultural resistance: Traditional banking may resist data-driven changes, requiring a shift to a data-centric culture.
- Competition from tech giants: Financial institutions face competition from tech companies with advanced data capabilities, necessitating rapid innovation.
- Data ownership and sharing: Clear agreements on data rights are essential when collaborating or participating in data marketplaces.
- Scalability of data operations: Growing data volumes require scalable management and analytics capabilities for effective monetization.
- Customer trust and perception: Maintaining trust is crucial as customers may be wary of how their financial data is used or sold.
- Valuation of data assets: Determining data assets' value is challenging due to varying contexts and applications.
- Talent acquisition and retention: The high demand for data experts makes attracting and retaining talent difficult for sophisticated initiatives.
Addressing these challenges requires a comprehensive approach that combines technological innovation, strategic planning, and a strong commitment to ethical data practices. Financial institutions that successfully navigate these obstacles can gain a significant competitive advantage in the evolving landscape of data monetization.
A Transformative Opportunity for Financial Institutions
Data monetization represents a transformative opportunity for financial institutions to unlock new value streams and gain competitive advantages in the digital age. By leveraging their vast data assets through both direct and indirect strategies, banks and other financial firms can create innovative products, enhance customer experiences, and optimize internal operations.
As the financial services landscape continues to evolve, institutions that can effectively harness the power of their data while maintaining customer trust will be well-positioned to thrive in an increasingly data-driven economy.
To learn more about how your organization can monetize its data, don’t miss FIMA US 2025. It takes place from April 7th to April 8th at Westin Copley Place in Boston, Massachusetts.
View the agenda and register for the event today.